VERVE specializes in assisting banks in the recovery of Non-Performing Assets (NPAs), particularly those arising from agricultural advances and rural lending portfolios. Our recovery approach combines consistent field engagement, local expertise, and procedural support to help financial institutions resolve delinquent accounts.
Upon assignment of an account, we deploy dedicated local field representatives who establish regular contact with borrowers, encourage constructive dialogue, and facilitate repayment by maintaining consistent follow-up. Through continuous engagement, we help borrowers understand their obligations; while supporting them in resolving outstanding dues with the lending institution.
Our field representatives also provide operational assistance to our prinicipal institutions; in serving notices for Lok Adalat & Bank Adalat summons, warrants and other recovery proceedings. In addition, we assist banks with documentation, liaison with revenue authorities, facilitation of possession-related notices, and coordination during statutory recovery and auction proceedings in accordance with applicable laws and regulatory procedures.
With experience in managing over 20,000 recovery cases across multiple banking and financial institutions, VERVE has developed a robust field network capable of handling complex rural recovery assignments.